About
About Ditium Techonologies
For Enterprises dealing with high volume of customer transactions (bank instructions, case referrals, application forms), the speed at which the transactions are accurately completed directly impacts customer satisfaction and retention.
Since 1994, Ditium has been providing our clients with the ability to send / receive customer instructions (by fax, sms, email, telex, paper forms, webforms) to backend systems through codeless integration.
Umero Communication Server
Umero Communication Server
Umero is a communications workflow platform which first extracts the transaction data from each message it receives, then intelligently routes them between automated or human operations for processing before sending the correctly formatted instruction to the customer of backend system.
It was initially developed to process fax transaction processing for a Fortune 500 bank in 1998, but has since evolved to support straight through processing (STP) of transaction across multiple communications channels.
