Case Studies
Our clients are able to reduce the processing time of transaction forms sent and received by fax, sms, email, webforms, paper forms, telex through Umero Communications Platform. Transactions received through the Communications Modules are processed by Automation Modules or Service Staff (Web Portal). Completed transactions are then routed to backend applications (Integration Connectors).
Statement Delivery
Financial Institutions delivery large number of statements to their customers. Umero receives raw data from backend systems, formats the data into statements for delivery by fax and secure email.
Operations Messages
Airline coordinates with operations, maintenance and overseas airports through sms, email and telex. Umero deliver and tracks the delivery of these time sensitive messages. Undelivered messages are resent through secondary messaging hannels.
Office Fax
Companies still rely on fax for legal or confidential document delivery. Umero provides Web, Email and “print-to-fax” features for effortless preparation and delivery of fax documents. Every fax is time-stamped and archived with comments for audit retrieval.
Transfer Instructions
SME customers in many countries send signed fund transfer instructions to their banks by fax. Umero receives and identifies the faxes for routing to the respective departments for approval. Upon approval, the transactions are uploaded to respective systems.
Authorisation Forms
Physical signed authorisation forms are required for legal purposes. Forms are scanned, faxed or email into Umero for OCR and data extraction. Umero uploads verified forms to backend systems. Forms which fail validation are routed to users for web verification.
Document Filing
Documents need to filed accurately. Umero receives these documents, OCRs and classifies the documents based on keywords and metadata. Documents are then indexed, converted into PDF and filed for access by authorised users or uploaded to company DMS systems.
Fund House Orders
Banks place investment orders with private fund houses through fax and secure email. Umero provides a maker-checker feature to ensure the accuracy of the instruction and delivery address. Verified transactions are sent to the banking system for reconciliation.
Regional Processing
MNC company requires instructions from clients to be received and processed locally before uploadimg to regional systems. Umero is deployed in multiple locations to manage user access and routing of messages between local and regional systems.
Product Editions
Office Edition
Cost effective fax and sms messaging solutions for Departmental and Branch Offices
Integration Edition
High volume fax, email and web forms processing requiring system validation and officer verification or approvals
Enterprise Messaging
Mission Critical Messaging Solutions with multiple data centers, and branch offices servicing regional clients.